This website is owned by Crane
Foundry & Machine Services Here at Crane, we recognize
that many visitors to our site are concerned about the information
they provide to us, and how we treat that information. So
we've developed this Privacy Policy to address those concerns.
We may update this Policy from time to time, so please check
in occasionally.
Types of
Information We Collect
At our site, we collect both personally-identifiable
information and aggregate information.
Personally-identifiable information relates to an individual
consumer - e.g., name, address, telephone number, e-mail
address, credit card number, etc. We only collect personally-identifiable
information from individuals who provide it to us voluntarily
and knowingly, such as by registering at our site, or by
providing name and address information and requesting follow-up
contacts from us. We don't require you to register or provide
this information to us in order to view our site or have
access to its content.
Aggregate information relates
to such things as how many consumers visit the site, which
pages they access, what information they download, the type
of web browser and operating system you use, the name of
your Internet Service Provider (e.g., America Online), and
so on. When you visit our site, we automatically collect
this information ,and combine it with similar information
collected about all other visitors. By collecting this information,
we learn how to best tailor our website to our visitors.
How Information
is Collected
As we noted above, personally-identifiable information
is collected from you directly and with your knowledge.
Thus, when you register on the site, we collect the information
you provide. When you enter a promotion, we collect the
information needed for you to participate and for us to
fulfill our obligations to you. When you e-mail us, we collect
the e-mail address you supply, so that we can respond.
We also collect aggregate, non-personal information on an
ongoing basis when you view our website. The collection
of this non-personal information is done either through
"cookie" technology or with "web beacons"
(also called 'single-pixel gifs'), as explained below.
Cookies
Like many companies, we
use "cookie" technology on and off of our website.
Cookies are pieces of information that a website transfers
to an individual's hard drive for purpose of keeping records.
They enhance your online experience by saving your preferences
while you are visiting a particular site. The cookies
do not contain any personally-identifiable information
and cannot profile your system or collect information
from your hard drive.
When you view our website we may place
a "cookie" on your computer. Temporary cookies
are used for purposes such as counting the number of visits
to our sites. These temporary cookies are eliminated when
you exit your browser. A permanent cookie may also be
stored on your computer by your browser. When you log
in, this type of cookie tells us whether you've visited
us before or if you are a new visitor. The cookie doesn't
obtain any personal information about you or provide us
with any way to contact you, and the cookie doesn't extract
any information from your computer. We do use the cookie
to help us identify site features in which you have the
greatest interest, so that we can provide more of what
you may want.
The "help" portion of the toolbar on most browsers
will tell you how to prevent your browser from accepting
new cookies, how to have the browser notify you when you
receive a new cookie, or how to disable cookies altogether.
Remember, though, that cookies allow you to take full
advantage of all of Crane's newest website features, and
we recommend that you leave them turned on.
Web Beacons
Web beacons are Internet instrumentation that helps
us to determine, for instance, whether a page has been
viewed. When you ask us to send you information on a promotion
or newsletter, we may use web beacons to determine how
many of the e-mails we sent were actually opened. In general,
any electronic image viewed as part of a web page, including
a banner ad, can act as a web beacon.
Third party advertising networks that serve ads onto
any Crane website may use cookies and/or web beacons in
their advertisements. Crane retains no control over these
third party cookies and/or web beacons and does not have
access to whatever information they may collect on behalf
of the third party. To learn more about third party advertising
networks and their privacy policies, click
here.
Questionnaires
and Surveys
We may occasionally ask visitors to complete surveys and
opinion polls about their attitudes and interests. Surveys
help us to understand your needs. If sample answers to surveys
are posted on the website site, no personally identifiable
information will be included. If you participate in one
of our surveys, you can be assured that we do not maintain
any personal information about you in our databases as a
result of the survey.
How We Use
Your Personal Information
If you specifically agreed to follow-up contacts by
us or asked to be put on our mailing list when you registered,
we may contact you from time to time. For example, we may
send you marketing or promotion materials; we may respond
to your comments or requests for information; or we may
contact you if needed in the course of processing a product
or service you requested through our website.
In the e-mail section of our
site, we ask for some personally-identifiable information,
such as your name and phone number. We use this information
only if we need to contact you directly because our attempts
to contact you by e-mail were unsuccessful. We don't use
your e-mail address for any purpose other than responding
to the message you've sent, unless we have your permission.
We also use personal information
about you to improve our marketing and promotional efforts;
to statistically analyze website usage; and to improve our
features and content. We may also use your personal information
to deliver content that is customized to your interests
as we best understand them from the information you've provided
to us and your activities on the site. We do not collect
personal information automatically, but we may combine non-personal
information collected automatically (through cookies) with
your previously submitted personal information.
Crane's primary goal in collecting
personal information is to give you a meaningful and customized
experience while you are using our websites .
Third Parties
Who Provide Support Services to Crane
In the course of doing business, we employ other companies
and individuals to perform a variety of functions on our
behalf. For example, we hire agencies to help administer
consumer promotions, to analyze data, to fulfill orders
you place, and to provide customer service. These agents
may have access to personal information if it is needed
to perform their functions for Crane; however, they are
prohibited from using it for other purposes and they are
required to maintain the information in confidence.
Data Sharing
and Transfer
We do not sell, transfer, or disclose the personally-identifiable
information we gather at our website to third parties without
your prior consent. There are only two exceptions to this
rule: (1) We will disclose information in cases where we
believe in good faith that it is necessary to prevent a
crime or an injury to ourselves or third parties; and (2)
We disclose information to third parties who provide support
services to us, as described above.
There may be times when we share aggregate information about
our visitors (for example, the percentage of male and female
visitors to our site) with advertisers, business partners,
sponsors, and other third parties in an effort to customize
or enhance the content and advertising of our site for our
users. We may also aggregate data from web log files (such
as your web browser, operating system, pages visited, etc.)
to understand how users navigate the site and what features
are most popular.
Links to
other Sites
Crane does its best to make sure that every link on our
website sends you to a helpful place on the Internet. However,
websites and addresses change quickly, and Crane cannot
guarantee the content of every site to which we provide
a link. In addition, different websites have different privacy
policies. You should always check the privacy policy of
the specific site you're visiting to understand your rights.
Choice and
Control
You are ultimately in control of the personally-identifiable
information you provide to us on our site. For example,
you can always change your preference for follow-up contacts
just by e-mailing the Online Team at the address listed
below or by changing the information in Your Profile section
of the site. Or, if you prefer, you can cancel your registration
altogether and we will take prompt steps to remove your
personally-identifiable information from our database. E-mail
the Online team at the address listed below if you wish
to take this action.
How To Contact Us
If you have any questions about our Privacy Policy, you
can contact us at:
Crane Foundry & Machine Services
254 Henry Street
Brantford Ontario, N3T 5T7
Telephone: (519) 759-3911 Ext. 272
9:00 AM-5:00 PM Eastern Time, Monday thru Friday
or E-mail us at: mike_pankovcin@cranevalve.com
